When you contact Vellaro Home, the information you submit may include your name, email address, phone number, order number and the content of your message, depending on what you decide to provide.

When you place an order, information necessary for the order and delivery process is handled through the Shopify storefront and checkout experience.

• Contact information you enter when communicating with us.
• Order-related information associated with a purchase.
• Information contained in questions, support requests or other messages you send.

Vellaro Home operates on Shopify. Information entered during checkout may be processed through Shopify and through the payment and operational services enabled for the store in order to support checkout, payment handling, order administration and delivery-related activity.

Payment information should be entered only through the secure checkout flow presented by the store. We do not ask customers to send full payment card details through ordinary email or general contact messages.

Personal information may be used where needed to operate the storefront, process or administer an order, respond to customer questions, provide product or order support, maintain site functionality and address security or operational concerns.

The particular use depends on the interaction involved. We do not state additional purposes here unless they are tied to services actually enabled for the store.

Because this storefront is operated through Shopify, Shopify may process information required to provide storefront, checkout and related ecommerce functionality. Other service providers may also process information where they are actually enabled for store operation, payment handling, delivery, communications or technical support.

Those providers may handle information under their own terms and privacy practices. The specific services involved can depend on the current store configuration and the transaction or request concerned.

Shopify storefront functionality can rely on cookies or similar technologies for core site operation. Additional technologies may be present only where they are actually enabled within the store or through connected services.

Because store configuration can change, this policy does not claim that a particular analytics, advertising or tracking service is active unless that service has been specifically confirmed.

Information may be made available to Shopify or to service providers where doing so is necessary for the storefront, checkout, order administration, delivery, customer support, security or other store operations actually in use.

We do not describe additional categories of recipients here unless they are part of confirmed Vellaro Home operations.

Different records may need to be kept for different periods depending on their purpose, the services involved and applicable operational or legal requirements.

We do not state a fixed retention period in this policy because no specific retention schedule has been confirmed for all categories of information handled through the store.

Vellaro Home uses the Shopify platform for storefront and ecommerce functionality. No online system can be described as completely risk-free, and customers should use appropriate care when sharing information online.

Please use the store checkout for payment-related activity and avoid sending passwords, complete card details or other unnecessary sensitive information through general contact channels.

This Privacy Policy may be revised when store operations, enabled services or applicable requirements change. The version displayed on the Vellaro Home website is intended to reflect the current published policy.